Our products are not intended to diagnose, treat, cure or prevent any disease or afflictions. All claims made on the product labels and website descriptions are the sole responsibility of the manufacturer and not the Fhb Nutrition .
All reviews on the site are from independent individuals and are not the views of the Fhb Nutrition or its staff. The Fhb Nutrition takes no responsibility for incorrect information on products or reviews.
Liability for adverse reactions or poor performance also lies solely with the product manufacturer.
Payments can be made by credit or debit card, through PayPal or by mail (e.g. cheque, postal order or cash (sent solely at customer’s own risk)). If you choose to mail your payment your order will not be sent until the payment has been received and processed through our system. (It the case of cheques please allow up to 5 working days for clearance by bank).
Should the goods ordered be out of stock at any stage or not expected back in stock within seven days you will be notified by email and given the option of a) waiting for more stock to arrive b) other goods of the same value to be sent in replacement or c) a refund. Refunds will be issued in the same format as the payment being made.
Once your order has been confirmed, payment completed and the goods are in stock your order will be dispatched to you within 24 working hours.
If your orders has been sent to an address outside of the BANGLADESH by a foreign postal service or customs and excise they are not covered by any refund guarantee unless the goods are returned to us.
In the unlikely event of the incorrect goods being sent we will arrange to either collect them ourselves or will send a pre-paid customer returns label.
If the customer has refused delivery (with no mistake on our part) and the item is returned to us, then a 20% restocking fee will apply plus the cost of the delivery both to the customer and the return delivery back to us. Refusal of correct deliveries is deemed to be breaking our terms and conditions unless there is a mistake with the order or the order has been damaged in transit.
If goods can’t be delivered due to the customer being out, a card left by the courier or unattainable in anyway then again a 20% restocking fee will apply plus the cost of the delivery both to the customer and the return delivery back to us.
Please note a signature is required for all deliveries. In the event that a signature is not attainable the item will be photographed at the delivery address and this will be deemed proof of delivery. By placing your order with us you accept these conditions.
Customers in the EU have the right to cancel their order within seven days of purchase.
Such cancelations are only honored once the goods are returned to us (if sent) in the exact same condition as received. All costs encored in returning the goods must be covered by he customer.
Even though we try to ensure our prices are always up to date situations beyond our control may arise where the prices are subject to change.